The Justina Ossana Story


Justina Ossana has been with PVI for almost 14 years, starting as a part-time employee while still attending Valley Center High School. In 2005, she became a licensed insurance agent and has since worked her way up to Manager of the Commercial Lines Department.

Justina specializes in Business Insurance, which includes Worker’s Compensation, General Liability, Business Auto, Surety Bonds, Group Health Insurance and more. With her vast experience and extensive knowledge, Justina excels at tailoring insurance policies to fit “your” individual coverage needs, and most importantly, your budget! As an independent agent, Justina is very selective regarding insurance carriers and programs offered, to insure her customers receive the best available coverage. In fact, it is a source of pleasure and pride to be able to put you, the customer, first!

But like everyone else at PVI, Justina is not content to rest on her laurels. In fact, she has earned her Property & Casualty and Life & Health licenses from the Department of Insurance, and currently is in the process of obtaining her CIC (Certified Insurance Counselor) designation through The National Alliance. (No underachievers at PVI!)

If you asked Justina why she does what she does, she would tell you that she loves helping people and making a difference, big or small. From saving someone money on their insurance, to helping them rebuild their lives after losing their home in a fire, Justina is there for you. After all, isn’t that what you would expect from family? And that’s what customers are to Justina. Earning your trust and keeping it, through honest, helpful and caring service, is what Justina is all about.

That’s why she says the best part of her job is building relationships with PVI customers. She loves promoting local businesses and watching them grow into even more successful ones! According to Justina, “It is very rewarding to see our PVI customers do well, and if I can be a part of that, then even better!”

All of which reflects Justina’s personal creed, “Treat others the way you want to be treated.” That’s why, when you contact Justina, you will receive the best possible service she can provide; it’s not just “The Golden Rule” but the gold standard you have come to expect from PVI.

But as hard as she works, don’t expect to find Justina goofing off in her spare time. That’s when she pursues her favorite pastimes, such as horseback riding, mountain biking and hiking. (Which is why she can also devote time to being a “huge foodie” and doing a little wine tasting!)

But Justina’s biggest priority when not working is spending time with her real passion: her son Landon! She describes him as “her world” and she feels incredibly fortunate to have a son who teaches her so much. They are quite a team! Even when it comes to football: he plays Pop Warner and she is his biggest fan! Justina’s extended family also is very important to her, and she is enjoying her new role as aunt to her niece, Paige.

Although a current resident of Escondido, Justina feels very privileged to have been raised in Valley Center. She enjoys being able to work in this beautiful area surrounded by the caring and supportive members of the community. In other words, she loves her job!

A few other things you should know about Justina: she volunteers at Rachel’s House and Father Joe’s; she placed in the Youth National Horseback Riding Competition; and she has won various professional ice skating competitions.

As you can see, whether working or playing, Justina excels at everything she does and has fun doing it! Now, doesn’t that sound like someone you would like to have on your team?


Justina Ossana

Manager, Commercial Lines Department

(760) 751-7693

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